Refund policy
Return & Refund Policy
At WHYTE, customer satisfaction is important to us.
Due to the nature of our oral care products, we do not accept returns or offer refunds for opened, used, or unwanted items.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at contact@trywhyteproducts.com with your order number and photos of the issue. Our team will review your request and, if approved, provide a replacement or another appropriate resolution.
Return Shipping
For approved returns, WHYTE will cover the return shipping costs. Please do not send any items back without receiving return authorization from our team first.
Return Address
Authorized returns should be sent to:
1007 S. 12th Street
Watertown, WI 53094
Items returned without prior authorization will not be accepted.
Questions?
If you have any questions about your order or this policy, please contact us at contact@trywhyteproducts.com.