Refund Policy

Refund Policy

At WHYTE, customer satisfaction is important to us.

Due to the nature of our oral care products, we do not accept returns or offer refunds for opened, used, or unwanted items.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us at contact@trywhyteproducts.com within 7 days of delivery with your order number and clear photos of the issue.

Our team will review your request and, if approved, provide a replacement or another appropriate resolution.

Return Shipping

For approved returns, WHYTE will cover the return shipping costs. Please do not send any items back without receiving return authorization from our team first.

Return Address

Authorized returns should be sent to:

1007 S. 12th Street
Watertown, WI 53094

Items returned without prior authorization will not be accepted.

Questions?

If you have any questions about your order or this policy, please contact us at contact@trywhyteproducts.com.